Custom ordering on attribute values not working

  • Resolved carriekay

    (@carriekay)


    3 years, 3 months ago

    Hi,

    I have made a new attribute and added the values in the order I wanted them.

    Now they are in the wrong order, and there is no way to change it. I already have it on custom ordering, and there is no way to drag and drop to change the order.

    Please can you advise.

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  • Hello,

    I have made a new attribute and added the values in the order I wanted them.

    I have tested this in a fresh WooCommerce installation and I could not reproduce the same issue – I can drag and drop to change the order of attribute terms.

    If your site is not working as expected, you’ll first want to do a full conflict test to determine if the issue is coming from a plugin/theme conflict.

    To determine what’s causing the issue, please temporarily switch your theme back to Storefront and disable all plugins except for WooCommerce. If that resolves the issue, then re-enable plugins one-by-one until you find the one that’s causing the conflict.

    You can find a more detailed explanation on how to do a conflict test here: https://docs.woocommerce.com/document/how-to-test-for-conflicts/

    • This reply was modified 3 years, 3 months ago by MayKato.

    We’ve not heard back from you in a while, so I’m marking this thread as resolved. Hopefully, you were able to find a solution to your problem! If you have further questions, please feel free to open a new topic.

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