Custom order status not visible

Hi there,

Can you please let me know how these order status will show to customer in order table.

You mean this here: https://d.pr/i/NpVl4R -correct?

I have created some Custom order status using code or using plugin.

How exactly did you add the order status?

Kind regards,

I have create new custom order status using “wc_order_statuses” filters.
These are showing properly in the Order section in Admin.

But for the users in order table custom order status are not visible.
Check screenshot: https://snipboard.io/YGnwti.jpg

Here order id 10898 showing blank order status. and this order id having “Ready to ship” order status.
https://snipboard.io/Me6U48.jpg

Please check and revert asap.
Thanks

Hi again,

I have create new custom order status using “wc_order_statuses” filters.
These are showing properly in the Order section in Admin.

That should also make them available in the front end: https://d.pr/i/jYrAEO

Here is a custom code snippet for you to compare: https://stackoverflow.com/questions/39693958/custom-order-status-arent-displayed-on-the-customer-my-account-order-history

Hope that helps!

Kind regards,

I am using same code as in the Stackoverflow. but still not showing.

Hi again,

I am using same code as in the Stackoverflow. but still not showing.

Let’s try a conflict check then. For a conflict check, you activate a default theme such as Storefront or Twenty Nineteen and only the extension you want to test: WooCommerce and your custom code.

Takes about 5 minutes to test but do take a backup before you get going.

Here is the documentation: https://docs.woocommerce.com/document/troubleshooting-using-health-check/

How does it look in troubleshooting mode?

Kind regards,

Already done all the things but not getting order status.

Already done all the things but not getting order status.

I am out of ideas for now.
Could you send us your system status report, so we can check your site configuration:

Image Link: https://d.pr/i/I4WpOa

Maybe something stands out.

Kind regards,

Hi there,

We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.