Custom Order number is not sending to payment plugin

  • Resolved jigu1232

    (@jigu1232)


    3 years, 10 months ago

    I have two payment gateway plugins cashfree and paytm. both are getting the original order number instead of custom order number. What can i do for reconcilation? PLease help me to update custom order number with payment gateway plugins instead of original order numbers.

    The page I need help with: [log in to see the link]

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  • Plugin Support kenil802

    (@kenil802)

    Hi @jigu1232,

    Could you please share the payment gateway links with us which you are using on your site so that we can check once by installing those plugins and let you know?

    Please do share the same so that we can assist you in a better way.

    Regards,
    Kenil Shah

    I have the same problem with Atos SIPS gateway. The plugin is not free so I can send it to you but you will not be able to install and test it without a key. The developer of the plugin tells me that he needs to use the original Woocommerce ID to retrieve the order through the API but that it should be possible to send the custom number along with the return context.
    If needed, the developer is Absolute web and can be emailed via nicolas (at) domain

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