Custom Order No Is Not Updating in Payment gatewat

  • Resolved rajaraovengala

    (@rajaraovengala)


    4 years, 5 months ago

    Dear Sir,
    Custom Order Number is not updating in payment gateway page.We found that order number generated in site is different from order number generated by payment gateway. Order number generated in site has to pass to payment mode.But its not happening.Can you Please help us to solve the issue.

    Regards
    Raja

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support kenil802

    (@kenil802)

    Hi @rajaraovengala,

    Regarding the query, could you please inform us where exactly you are finding the Order number changed? It would be great if you can share the screenshots of the same and the steps to replicate the issue.

    Please do the needful so that we can assist you in a better way.

    Regards,
    Kenil Shah

    Thread Starter rajaraovengala

    (@rajaraovengala)

    Dear Kenil,

    Please find the Attached Screenshots as you requested.

    https://drive.google.com/drive/folders/1XXT1D9WD0_1Yp8GQRgQA7nNz4kcptCOp?usp=sharing

    1. At the time of payment, In the payment gateway page we are not getting custom order number. We feel the customized order number is not conveyed to payment gateway(CCavenues)
    2.So CCavenues taking by default order number.
    Please help us.

    Thank you,

    Regards
    Raja.

    Plugin Support kenil802

    (@kenil802)

    Hi @rajaraovengala,

    Sorry for the delay in response.

    Could you please email us on support at tychesoftwares dot freshdesk dot com along with your query, so that we can check the issue in detail.

    Regards,
    Kenil Shah

    • This reply was modified 4 years, 4 months ago by kenil802.
Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Custom Order No Is Not Updating in Payment gatewat’ is closed to new replies.