Custom Order Fields Not Showing on Admin Emails

Hi @flowmode, can you confirm if you added the text field for the notes from WooCommerce>> Settings>> Product Input Fields>> All Products section and enabled the Product Input Fields – All Products option. This will add a new section named All Products: Field #1, and from there, you can set up this text field like this: https://prnt.sc/1dcfsoq

I tested the above, @flowmode seems to be having the same problem as I am having, the information in their “Notes” section when entered is not passed to the cart, as far as I can tell from the front end. They have the field set up and it appears—same case as mine—it’s just not doing anything.

@castlebuilder I tried this from my end and I was able to retain the contents of the field on both the cart and checkout pages. If you don’t mind, can you walk me through how to replicate this on my end to be sure I’m not missing anything?

When I add a note on the individual product, add to cart, that note is not in the cart or checkout. This is not my site, though, so I don’t need to go deeply into it. Please see my thread “Data not passed to cart” (about 2 days ago) where I am having a similar problem, thanks!

Hi @castlebuilder,

I have sent a reply via the thread you started. Kindly check and revert.

I am also having this problem – pretty consistently for about four weeks on two different sites. The field appears on the front end, it’s required, people tell me they filled it in and it doesn’t appear in either the Woo Confirmation email or on the woo order page.

@asiegle Add the filter below to your active theme’s functions.php file

function alg_wc_pif_remove_form_cart_attribute_callback( $form_cart_attribute ){
	$form_cart_attribute = true;
	return $form_cart_attribute;
}
add_filter( 'alg_wc_pif_remove_form_cart_attribute', 'alg_wc_pif_remove_form_cart_attribute_callback' );

Let me know if this works.