Viewing 6 replies - 1 through 6 (of 6 total)
  • Thread Starter Little Miss Loves to Read

    (@little-miss-loves-to-read)

    my blog is https://www.readread.net
    Tanks ??

    Hi,

    That’s strange. Can you check your posts to ensure that the URLs that you entered are still there? Do you know what version you were on before you upgraded to 2.1.10?

    Thx.

    Thread Starter Little Miss Loves to Read

    (@little-miss-loves-to-read)

    Hi
    The custom links have disappeared from every post. This happened when I updated to 2.1.8 or 2.1.9. Before that I hadn’t posted on my blog since July 2014 so I was using the version that was running then, before I updated to 2.1.8

    There was a pretty big change in Version 2.1.6 that was released in December or January that changed how some of the data was stored. Everything appeared to go smoothly and you are the first user to report that some data appears to have been lost.

    Unfortunately, unless I am able to login and view your WordPress database, I’m not able to tell if there’s a way to restore that data. You could try deactivating the plugin, restoring your database backup, and then reactivating the plugin.

    In the meantime, I’ll do some testing on my end to try to figure out where the problem lies, as I definitely don’t want this happening to anyone else.

    So sorry for the inconvenience!

    Donna

    If you’re comfortable with it, I could login to your cPanel and have a look at the database. You can email me at [email protected] if you’d like to go that route.

    Thx.
    Donna

    Closed due to inactivity.

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Custom links disappeared after update’ is closed to new replies.