Custom images not working after updated (7.3.6)

  • Resolved orionrigel

    (@orionrigel)


    7 years, 1 month ago

    Hello and thank you very much for this plugin. I think is really good.

    However, after updating to 7.3.6 version, I found that I can’t upload images on Styling tag when I select the “Custom” option. In fact I checked that is working for Facebook, Twitter, Tumblr and Pinterest buttons, but not for Email or Buffer. I didn’t tested on more buttons because I didn’t have time, I simply removed the plugin and install again the 6.3.6 version, everything is working fine now.

    • This topic was modified 7 years, 1 month ago by orionrigel.
Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Simple Share

    (@davidoffneal)

    We are sorry for the inconvenience and will have this issue resolved in a subsequent release today (7.3.7). We hope you’ll give this new update another try. Thanks for your patiences!

    Plugin Author Simple Share

    (@davidoffneal)

    Hi @orionrigel,

    Thank you so much for your patience. We’ve recently updated the plugin to account for the error you’ve received. If you can please update the plugin and double check to see all is working well again that would be awesome.

    If you’re still seeing an issue please let us know and we’ll be sure to hop on it right away!

    Thanks again for your patience and great feedback.

    I’m having the same problem. Unable to edit the icons. I can’t choose which icons I want to show. When I change them around in the interface and click Save, they go back to the default. I also can’t upload custom icons. I’ve been using this plugin for a few years and I love it. It literally stopped working yesterday. I’ve using 7.3.7 and I’m still having the same problem. I hope you can fix it soon or I will have to go back to all my clients’ sites and swap it for a different plugin. ??

    Plugin Author Simple Share

    (@davidoffneal)

    Hi @pnilz,

    Thanks for reaching out, apologies if you’re experiencing this issue.
    I’m not able to replicate this issue on my end, but can you create a separate support ticket by emailing us at [email protected]? If you can also provide as much detail as possible that would be great. From there we will continue to take a look at the issue for you.

    Hope to help soon!

    Plugin Author Simple Share

    (@davidoffneal)

    We are closing this ticket as the issue above as been resolved. If you have anymore issue please feel free to open a new support ticket. Thanks again!

    Hi @davidoffneal and thanks for the pluggin ??
    I’m having the same problem with the version 7.3.10, I can’t upload a costum image for the email button, but all the others buttons are working fine…

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Custom images not working after updated (7.3.6)’ is closed to new replies.