custom ID

Hi wantishi,

You could “Inspect Element” by right clicking on the title of the FAQ to find its HTML element ID. Then for example:

If your FAQs are on the following link:

https://www.yoursite.com/faq

then to link to an FAQ with HTML element ID(for ex:”ufaq-title-151″) you could add the following link:

https://www.yoursite.com/faq#ufaq-title-151

If the FAQ is linking to another FAQ on the same page then you could simply add the following to the href attribute:

#ufaq-title-151

yep, thanks.

I was hoping for a solution that allowed me to edit that ID to a custom, user-friendly link. So that if I’m sending a direct link to a customer it is contextual to the FAQ.

ie.
https://www.mysite.com/faq#how-to-create-an-account

rather than
https://www.mysite.com/faq#ufaq-title-151

• This reply was modified 6 years ago by wantishi.

Hi wantishi,

The solution we suggested above is apt when you want to link one FAQ to another on the same page.
If you were looking for a solution to send a direct link to your users, then you could just select the FAQ and copy it’s URL. The URL would look similar to the following example:

https://www.mysite.com/faqs/single-faq/how-to-create-an-account/

You would also need to enable the “Pretty Permalinks” option by navigating to the “Premium” area of the “Options” tab.