Custom ‘From’ name not allowed

  • Resolved Devomo

    (@devfirst)


    2 years ago

    Hello there,

    Thanks for the great service & plugin. I’m running into a problem, though. When I set the ‘Sender Email’ to just an email address, it works fine. However, when I add a name, formatted like: John Doe <[email protected]>, I get a lengthy error message, which contains the following error: {"ErrorCode":300,"Message":"Invalid 'From' value."}. The Postmark docs state that a ‘From’ value formatted like this is allowed, though.

    The problem is not limited to a single site; it happens on all sites where I have the Postmark plugin installed.

    Am I doing something wrong? I would be happy to provide more details if needed.

    Regards,
    Wiegert

    • This topic was modified 2 years ago by Devomo.
Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Patrick Graham

    (@prileygraham)

    Hi @devfirst ,

    You can specify a From name to associate with a sender address from within your Postmark account.

    Add a Sender Signature to the domain the email address is on and specify a From name there. After saving the Sender Signature for the email address, Postmark will then use the From name you chose on emails sent from that email address.

    Back in the plugin you can then just use [email protected] as the Sender Address and Postmark will match the email address to the Sender Signature’s From name.

    Hope this helps!

    Thread Starter Devomo

    (@devfirst)

    Hi @prileygraham,

    Thanks for the swift reply! That makes things a lot more clear ??

Viewing 2 replies - 1 through 2 (of 2 total)
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