Custom fields not working in email

  • yassa

    (@yssalaguit)


    8 years, 1 month ago

    Hello,

    I am getting error in the emails sent when changing the appointment status.
    Some fields are not working.

    New Status: Approved

    Appointment Details:
    Service: ‘Deep Clean’
    Client: {{bup_client_name}}
    Phone: {{bup_client_phone}}
    Date: 02/20/2017
    Time: 01:00
    Address: [BUP_CUSTOM_address]
    By: [BUP_CUSTOM_by]
    Post number: [BUP_CUSTOM_post_number]
    Notes: [BUP_CUSTOM_special_notes]

    They are working fine on the default email (the one sent after an appointment has been booked) but for the Appointment changed, this is what we are getting, all applies on admin, client and staff.

    PS.S I am using Personal package.

    Regards,
    Yssa

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hello,

    Thank you for your post.

    We’ve already replied to your email.

    We look forward to hearing from you.

    Cheers

    Thread Starter yassa

    (@yssalaguit)

    Hi,

    Any updates on this issue?
    Haven’t received any reply since my last email.

    kmousley

    (@kmousley)

    I’m having the same issue (and also on the personal package).

    Has this been resolved? I’d love to hear the solution.

Viewing 3 replies - 1 through 3 (of 3 total)
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