Custom fields not displaying for some users?

  • Resolved seeznak

    (@seeznak)


    6 months, 3 weeks ago

    Hello! This plugin seems to work great HOWEVER we have found that the custom fields sometimes do not display.

    I’ve tried using (1a) Chrome and (1b) Edge on a desktop, and (2) Chrome on my Android mobile – all of those display correctly. But my employee who is creating product listings cannot see the options display on this product in the link below. She is using a (3) MacBook Air with Chrome (this is where it doesn’t display correctly. Here is a screenshot). She can see the options display on her (4) iPhone.

    The weird thing is that she could get the options to display when she made the product (in WooCommerce) have variations. As long as there was at least one variation, the custom fields from your plugin would display. But with no variations, no custom fields. Very odd.

    Any ideas? I don’t want to build my whole store around this plugin if it’s going to be buggy; aside from this issue I really like the plugin! Thanks!

    • This topic was modified 6 months, 3 weeks ago by seeznak.

    The page I need help with: [log in to see the link]

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