Custom fields not appearing in comfirmation order email

  • Resolved AJ20152015

    (@aj20152015)


    6 months, 1 week ago

    Hi. I am using elementor as a checkout page with shortcode Woocommerce Checkout. I have a few custom fields on my checkout. None of them are appearing on confirmation order email.

    Help!

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support dominikl65

    (@dominikl65)

    Hi,

    May I ask you to send screenshots of the plugin settings (settings of affected fields)?

    In addition, I would ask you to attach the status of the WooCommerce system. Read more information on where to get the system status.

    Also, please take a look at WooCommerce → Status → Logs — have there been any errors related to the reported plugin here? If so, please attach screenshots of the logs.

    Plugin Support dominikl65

    (@dominikl65)

    Hi,

    I haven’t heard from you in a while, so I’m marking this thread as resolved. Please don’t hesitate to open a new one if you encounter other issues while using our plugin.

    Have a fantastic day,

Viewing 2 replies - 1 through 2 (of 2 total)
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