Custom Fields Incorrectly Appearing In All Tickets

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  • Plugin Contributor Tarek Aziz

    (@tarekht)

    Hello @clifton11221,

    Thank you very much for getting in touch with us.

    I am sorry to hear about the inconvenience you have experienced. The issue seems to be quite unusual.

    We have checked the plugin on multiple platforms to recreate the issue, so we could determine the root cause and find a solution to this.

    But, we haven’t encountered such an issue. Would it be possible for you to open a ticket in our support center?

    https://supportgenix.com/contact/

    Don’t worry, our support team will help you resolve the issue.

    Best regards,
    Tarek Aziz

Viewing 1 replies (of 1 total)
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