• Resolved manariba

    (@manariba)


    I want to make a RSVP with following info of the first person:
    – Title
    – Name
    – E-mail
    – Country
    – Relation
    – Vegan Menu tickbox

    The second person has fewer options:
    – Title
    – Name
    – Vegan Menu tickbox

    It doesn’t seem to work when I make the registration form.

    Thanks for helping!

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Contributor Juan Aldasoro

    (@juanfra)

    Hi @manariba

    Thanks for reaching out to us, I hope you’re doing well.

    The question you’re asking is related to a premium plugin (Event Tickets Plus), and we are actually not allowed to answer such questions here as the forum is reserved for concerns about free plugins.

    So I invite you to open a ticket on The Events Calendar’s website.

    Thank you for your understanding ??

    Cheers,
    Juan.

    Thread Starter manariba

    (@manariba)

    Yes I did but the support is really slow ??
    Is there really no other way? Cause it’s pretty urgent…

    Plugin Contributor Juan Aldasoro

    (@juanfra)

    Hi @manariba,

    Thanks for the info. And I’m sorry for the delay, we’re really working to improve the times. We’ve been under high volumes of support requests and we’re doing our best to normalize the response times. So, I’m deeply sorry for that.

    Unfortunately, we can’t provide support for premium features on this channel. Would you please share your ZenDesk ticket Id so I can take a look?

    Best,
    Juan.

    Thread Starter manariba

    (@manariba)

    Hi Juan,

    This is ticket #308240.
    Thank you for the effort!

    Vincent

    Plugin Contributor Juan Aldasoro

    (@juanfra)

    Thanks Vincent!

    We’ll continue the conversation over there. I’ll mark this as resolved as it’s about a premium feature and we’re going to continue the conversation on the premium channel.

    Best,
    Juan.

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Custom fields for second guest’ is closed to new replies.