Custom Fields cannot be selected when user is logged in

Sory, i’ve forgot to mention i’m talking about the “front-end” area.

Hello! Please! anybody can help me with this? Thanks!

Perhaps it is your theme.

You are using which version?
Can you provide a link to the checkout?

Hi! Thanks for your answer.The theme i’m using is “The retailer” from themeforest. The live link of the site is https://virtual.steinhardtsa.com.ar but right know i’m not using any custom field because of this problem. The plugin is installed and activated and only using for a custom text inside the “Order notes” text field. If you need any custom field active to chekc it ou please let me know and i will activate it.
Regards, Leo.

Same issue. Once a returning customer comes back, they are unable to access the custom fields in the checkout process. Has anyone found a solution to this problem or is this plugin abandoned?

Hello petes42, after 5 months no solution to this, not using the plugin is te only solution.

@leowys Have you come across any better plugins you’d recommend that would accomplish this?

Hi petes42,

There is this one at $199 https://pluginterritory.com/shop/woocommerce-checkout-customizer/

Cheers,
Gabriel