Custom Field Cells Empty On Export

hi

1. Open order, look at items, remember meta name

2. Visit Woocoommerce>Export Orders,
go to >Setup Fields>Products>Setup Fields ( you will see popup)
select SAME name in first dropdown

thanks, Alex

Hey Alex,

Thanks. It’s working now.

I have a follow up question/issue. When I open up the ‘Set Up Fields to Export’ window I’m not able to scroll down to see the fields that I added. I’m using the latest versions of Firefox and Chrome on both Windows and Mac.

probably, current theme removes scrollbars.

could you try arrows up/down on the keyboard?

Strange that a theme would remove the scroll bar. The scroll bar works fine on the main ‘Export’ tab for the plugin. Arrows don’t work either. They only scroll down the page underneath.

please, click on the form ( below “Add Static Field” ) and arrows should work.

or you can submit ticket here

That didn’t work either. I ended up adding custom CSS to target WordPress’ Thickbox plugin and it’s height. Works fine now!

Could you paste custom css here?

Interestingly enough it was a WordPress version issue. I was running 4.8.3 and once I upgraded to 4.9 the Thickbox is able to be scrolled. The only issue is that WordPress limits the height of the Thickbox. I added this code to the theme functions.php file.

add_action('admin_head', 'thickbox_height');
function thickbox_height() {
echo '<style>
.woocommerce_page_wc-order-export #TB_ajaxContent {height: 500px !important; top: 20% !important;}
.woocommerce_page_wc-order-export #TB_window {top: 20% !important;}
</style>';
}

The code adds CSS to the admin dashboard. The CSS will only target the page where the plugin in displays. The first line is for the height of the container. The second line is for the distance from the top.

probably, I’ll add it to next update, but I must test it ??

thank you for sharing!

No problem. The update fixed the Thickbox scroll issue on my end.

I have a follow up regarding exporting. My checkout form has additional information fields. Does the plugin allow for these fields to also be exported?

yes, if the plugin ( which you installed to add fields) uses standard way to keep data

• in custom fields (for order)
• meta fields (for purchased items)

.