• Resolved konrad971

    (@konrad971)


    Hi everybody,

    I’m facing an issue with my event page. Here is what I did before I got the issue:
    1) I customized “event-editor.php” file
    2) I add events (name > Date > Description)
    3) When I try to view or edit the created events, all the informations are not visible. There is nothing after “When” title.
    I can’t see the further details like Maps, Price, and booking form.

    I don’t know where I did something wrong. In Settings > Layouts, I got the default placeholders to show events.

    Thanks for the help.

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • caimin_nwl

    (@caimin_nwl)

    Hi,

    Does it work if you replace the customized event-editor.php file with the default version?

    Thread Starter konrad971

    (@konrad971)

    Thanks for replying.

    I replaced the “event-editor.php” file with the original one, and I got the same problem…

    There is no information visible after “When” title.

    caimin_nwl

    (@caimin_nwl)

    Does this happen with every event or just some?

    Can you see the full event details on the front-end of the site?

    It’s possible this is a conflict caused by your theme or another plugin. To check if it is, can you test with all other plugins deactivated and while running the default WordPress theme?

    Thread Starter konrad971

    (@konrad971)

    When I delete the below part from “event-editor.php” file, all the details are visible

    <?php
    if( empty($EM_Event->event_id) && $EM_Event->can_manage(‘edit_recurring_events’,’edit_others_recurring_events’) && get_option(‘dbem_recurrence_enabled’) ){
    em_locate_template(‘forms/event/when-with-recurring.php’,true);
    }elseif( $EM_Event->is_recurring() ){
    em_locate_template(‘forms/event/recurring-when.php’,true);
    }else{
    em_locate_template(‘forms/event/when.php’,true);
    }
    ?>

    So I guess there is something wrong with one of these php files. But I don’t know which one…

    I hope someone can help me figure this out.

    Thread Starter konrad971

    (@konrad971)

    It happen with all events. And I cannot see all details on the frontend.
    Only in creation mode. Then when I need to edit or view the event, I cannot see all information.

    caimin_nwl

    (@caimin_nwl)

    Can you download a fresh copy of Events Manager and replace the copy of event-editor.php with the one from the fresh copy? It sounds like the original may have been changed in some way.

    Which version of Events Manager and WordPress are you using?

    Thread Starter konrad971

    (@konrad971)

    I’m using latest version of WordPress (4.8.3), Events Manager 5.7.3 and Events Manager pro 2.5.1.

    The only way I can see all details on event page is to remove “When” part in the php file…

    I forgot to precise that I use template files according to this page: https://wp-events-plugin.com/documentation/using-template-files/

    When I update the plugin in wordpress admin, do I have to do it manually in the theme folder also ? I use Salient theme.

    Regards,

    caimin_nwl

    (@caimin_nwl)

    Have you tried removing the custom templates? That will make sure the default templates are used.

Viewing 8 replies - 1 through 8 (of 8 total)
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