Custom email goes to admin, not customer

Hi @wpfangirl,

Thanks for using my plugin! I’m sorry to hear you’re having issues.

I’m confused on why this might be happening… can you post some screenshots of how you have your product configured, and how it’s showing up in your emails? This can help me troubleshoot the issue.

Thanks!

I’m confused, too. There’s a lot of customization on the site, and several other plugins, but none of it (to my knowledge) should affect the emails.

https://screenshots.firefox.com/wJwq1PdriFAzyDuA/kiamiller.local

https://screenshots.firefox.com/cy0eEjHhZ6Is7GA3/kiamiller.local

https://screenshots.firefox.com/XziBu8Sn1O4wpIsK/kiamiller.local

https://www.awesomescreenshot.com/image/3220073/24828813ce2e6580c23442c690b639a1

https://www.awesomescreenshot.com/image/3220074/a109474b805100d1b680d63fc29f1e1e

Hi,

I’m having the same issue.

I didn’t change any settings, I just updated to the latest version.

In the meantime, will downgrading fix this?

Kind Regards,
Ben

Update: I downgraded to version 2.1.1 and now everything is working as it should

Thanks, @benimation. I’ll try that while we’re waiting for @alexmustin to squash the bug.

Same issue here. Indeed, rollback to 2.1.1 fixed the issue for now, thanks for the tip @benimation.

Hi all,

Thanks for your patience.

I’m still unable to replicate this issue on my end.

I will continue to look into this but I’m perplexed on how this is even happening…

The only significant difference I see in the code is on line 37 of includes/class-woo-custom-emails-per-product.php.

The previous line is commented out and the new one uses woocommerce_process_product_meta instead of woocommerce_process_product_meta_simple.

I don’t know what’s the difference between these 2 hooks, though..

Alright, I’ll roll it back to use that line of code.

Thanks @benimation!

@wpfangirl @benimation @lijndiensten

Great news!

I am rolling back the code to the previous version which seemed to work much better for most users.

This update will be pushed out within the next hour.

Please let me know if this update fixes your issues.

Thanks!

I have not heard back. Marking this thread as resolved.