• Resolved webworks

    (@webworks)


    Hello we just got the PRO version and are using exit intent I have a custom “select” field, but the drop down isn’t dropping down. (And the fonts look quite strange in the form fields)

    Can you give me some css to take care of the form field fonts and submit button? (and also the timer text?)

    Can you tell me how to get the drop down working properly? I’ve separated the options using a semi-colon. I can see it now – it’s showing up behind the pop-up box (drop down options). I think it has something to do with the z-index but all the values I try don’t work.

    I appear to be getting the selectors wrong.

    boxed_layout {

    font-family: “Hind”;
    font-weight: 500;
    font-size: 18px;
    z-index: 9999; /* higher z-index stays on top */
    }

    .select2-container {
    font-family: “Hind”;
    font-weight: 500;
    font-size: 18px;

    }
    .ays_pb_timer_2 {
    font-family: “Hind”;
    font-weight: 500;
    font-size: 14px;
    z-index: 1; /* higher z-index stays on top */
    }

    • This topic was modified 5 months, 4 weeks ago by webworks.

    The page I need help with: [log in to see the link]

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  • Plugin Support Jasmine

    (@hyenokian)

    Dear @webworks,

    Thank you for the topic.

    As you are a Pro user of the plugin, please contact us via this form and provide us with the link where the given popup is located so that we can make further investigations and fix the issue as soon as possible. Our customer care specialists are always ready to help you.

    Commercial products are not supported in these forums.

    Thank you.

    Plugin Support Jasmine

    (@hyenokian)

    For other readers, we are closing the ticket as the customer contacted us via email, we found the reason for the problem and guided how to solve the problem accordingly.

    Thank you.

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