Custom domain

  • Resolved cawecoy

    (@cawecoy)


    2 weeks ago

    Hello, nice plugin, thank you to maintain it!

    Our client won’t have static IP (Luminate requirement) so I have to develop a proxy microservice with static IP to comply with Luminate requirement. The microservice will handle all requests from this plugin and forward it to Luminate, and do the same for the responses from Lumunate to this plugin.

    I am getting this error message on the top of the plugin settings page:

    Unable to authenticate with Luminate! Please check that all provided credentials are valid. You may wish to login to your Luminate dashboard and enable debugging. If you need help connecting to the API, please contact Luminate support or the Blackbaud help forums.

    And I am getting this error message when editing the “Settings” of individual forms to configure how data is fed into Luminate:

    Unable to connect to the Luminate API because the Luminate credentials are incorrect. Verify that the API Username, Password, and API key are correct.

    Also, the microservice that I am developing is not receiving any request at all.

    I don’t know what to do! Can you help me please?

    Plugin settings:

    • Luminate Domain: localhost (I will change it to our microservice’s static IP when finished developing it)
    • Luminate Custom Domain: Yes, I use a custom Luminate domain
    • All other settings filled in properly
    • This topic was modified 2 weeks ago by cawecoy.
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  • Thread Starter cawecoy

    (@cawecoy)

    Thanks to Courtney and Kenji (Cornershop support via email) I found out that the issue was the lack of SSL on my microservice. To get around this I used localhost.run.

    • This reply was modified 1 week, 1 day ago by cawecoy.
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