Custom design the error lockout page

  • Hello. Is there way to include a custom design for the error notice page? I can see how to customise the error the user sees. However the message is just displayed as plain text. I would like this error page to appear as a nice page layout that I can custom design. We have members who are locking themselves out and want to provide a nicer / professional looking page that tells them what they can do to get unlocked etc. Maybe a file I can drop into my theme that gets used as the template for this error page?

Viewing 7 replies - 1 through 7 (of 7 total)

  • Yes, there is a way.

    Though the plugin does not specifically provide an action/filter to do so, it does include a filter that can be abused to customize the lockout page.

    You might be interested in reading my blog post about this topic.

    To prevent any confusion, I’m not iThemes.

    Thread Starter katmacau

    (@katmacau)

    That’s great! Thank you. As your blog states, the ithemes designed page does not match the website theme.

    I’ve had customers say they thought the site was hacked when they say the ithemes page as it look so different. Important for the lockout page to look like the rest of the site.

    iThemes – would be great if you could include a feature like this. Even just the option to have the error message display in a particular your page of your site so you get the header and footer showing.

    @katmacau,

    Welcome to the club! Read this post.

    All we need is a [shortcode] that can be inserted into one of our custom web pages (designed for this purpose). The [shortcode] would trigger the custom web page when the lockout condition is reached and display the title, “YOU HAVE BEEN LOCKED OUT”, followed by the proper message as set in the plugin’s backend (Settings > Global Settings). Pretty much like @nlpro’s page.

    Would be nice to hear from the developer(s) of this plugin. They have been silent for a long time. Poor support. Given the pandemic, I will give them the benefit of the doubt and hope they are well.

    Cheers!

    Thread Starter katmacau

    (@katmacau)

    That would be excellent.

    Thanks those who’ve included suggestions. I will try those out.

    Thread Starter katmacau

    (@katmacau)

    Thanks for your help. I ended up editing the core/templates/lockout/lockout.php file to add a link to my own css file instead in my theme. Let’s hope iThemes take note and put in something in there plugin to do this is the future.

    Ok, however keep in mind that updating the iTSec plugin will undo your change.

    Thread Starter katmacau

    (@katmacau)

    Yes, aware of that. Kept a local copy of my changes to can replace again on an ithemes update if needed.

Viewing 7 replies - 1 through 7 (of 7 total)
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