Custom dates in Analytics
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The custom dates in Analytics are not working correctly. When you select a date or change the month in “Custom”, the window closes and you can’t click on “Update”. Can you help us with this problem?
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It sounds like this could be a JavaScript conflict with another plugin or theme. To troubleshoot, please try disabling all other plugins and switching to a default theme like Storefront. If the problem persists, it might be related to a caching issue. In this case, you could try clearing your browser cache or using a different browser.
Rest assured, I tried replicating the issue on Firebase, Chrome, and Safari, and everything seems to work fine on my end.
Direct link: https://gifyu.com/image/SRhUU
Additionally, please can you share a copy of the following:
- System Status Report: Navigate to WooCommerce → Status. Select Get system report and then Download for Support.
- Fatal Error log: Share a copy of any fatal error log found under WooCommerce → Status → Logs.
You could copy and paste your reply or share it via https://pastebin.com/ and send the link here. This will help us investigate further and provide you with a more accurate solution.
Let us know how that goes. Looking forward to helping you.
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