Custom Currency Switcher not working on stripe gateway

  • Resolved shifu1010

    (@shifu1010)


    7 months, 2 weeks ago

    Hi. I’ve been using paymattic plugin for a custom payment gateway on my website that deals with the stripe payments. The issue is when I try to switch the currency using the currency switcher field in the premium version; the form enables the currency to be switched, however, the same does not reflect when we redirect to the stripe payment gateway. Please look into this and come up with a resolution, it really is affecting our business.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support Nayan Das

    (@hellonayan)

    Hello There,

    I have thoroughly checked your provided URL, and it looks like you haven’t added the donation progress item to your form. The currency switcher feature of Paymattic only works with the donation item, so please make sure to include that. Additionally, ensure that you have set up the API key for the currency switcher in the general settings of Paymattic. You can refer to this screenshot for guidance:?https://prnt.sc/E-cnvIqwQNxu

    I have also recorded a short video to show you how it works. You can watch it here: https://jam.dev/c/fee46a8b-dbfb-444c-90fb-c84eb6f0029b

    Thank you!

Viewing 1 replies (of 1 total)
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