custom crop doesn’t save on main site but works perfectly on staging clone

  • I’ll try to be succinct:

    On my main site, running on site ground the custom crops are not saving – I can select the crop I want, press save, but it doesn’t update the image.

    I have created a mirror staging site and it just works absolutely fine. I am completely at a loss. The settings are identical.

    The host for the main site is Siteground, the staging clone is via Blogvault back up plugin. I’ve investigated every angle I can think of, I am beginning to lose my mind…

    If you have any ideas I’d be very appreciative. 

    the test plugin button results:
    

INFO Crop-Thumbnails 1.7.2

INFO PHP 7.4.33

INFO PHP memory limit 768M

INFO WP_Image_Editor_GD <small>(choosed WordPress imageeditor class for jpg)</small>

SUCCESS Temporary directory exists

SUCCESS Copy testfile to temporary directory

SUCCESS Testfile was successfully added to media-library. (ID:79569)

SUCCESS Cropping the file

SUCCESS Cropped image dimensions are correct.

SUCCESS Test-attachement successfull deleted (ID:79569)

SUCCESS Remove testfile from temporary directory

INFO Tests complete

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