Custom count doesn’t seems to be the right count

  • Resolved Alexis Vandepitte

    (@alvanjudi2)


    5 years, 7 months ago

    Hello !

    My client says that the share count on this page (https://www.talenteo.fr/mission-handicap-aviva/) is not as it should be. It shows 12 while it should show 170. I searched in the database and founded the meta total_shares related to this post. I manually changed it to 170. But 1 hour later approximatively, the count came back to 12. (it obviously the end of the cache period).

    So my question is : How can I change the count so it’s persisent ? Is there another place where your plugin store the data ? Could you explain me how it works ?

    Have a nice day !

    The page I need help with: [log in to see the link]

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  • Plugin Contributor Christine

    (@cdegraff1)

    Last week Facebook changed the way their share-count API functions, resulting in share-counts not displaying for Social Warfare and many other sharing plugins. Your share counts have not been lost – we will be releasing an update next week which should resolve this.

    For the answer to your question about changing the count, please email [email protected].

Viewing 1 replies (of 1 total)
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