Custom contact forms not sending notiforcation email

  • Hello,

    I set up custom contact forms on all my sites and when I tested the form it worked fine. Now it is not working, seems like it worked once and then stopped.

    I set it up in the normal way, manage forms > form settings > Email Notifications > email address > active.

    https://cambridgeplumbingandheatingltd.co.uk/

    Any advice on a fix please?

Viewing 3 replies - 1 through 3 (of 3 total)

  • Try verifying if:

    Your outgoing email server works try sending an email message using your WordPress administrative email address using a usual email client.

    Make sure that your email server does not have any other restrictions and security settings, like those added by Google Apps.

    Make sure that the contact form’s Primary Notification recipient field is set and the Recipient’s email address found in the profile is correct. If the Recipient field is empty, then in order to fill it in just begin typing the Recipient’s name, then choose a recipient in the drop down list.

    Thread Starter umanoodle

    (@umanoodle)

    Hello, and many thanks.

    So far I am struggling with this bit:

    Make sure that the contact form’s Primary Notification recipient field is set and the Recipient’s email address found in the profile is correct. If the Recipient field is empty, then in order to fill it in just begin typing the Recipient’s name, then choose a recipient in the drop down list.

    Please advise where to find and change ??

    Thanks again

    Thread Starter umanoodle

    (@umanoodle)

    I am using custom contact forms and get to this point…

    https://postimg.org/image/xx6oedrfl/

    Thanks in advance

Viewing 3 replies - 1 through 3 (of 3 total)
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