Custom code and changes randomly Lost

  • Hello,

    I’ve noticed how many of my changes keep getting lost in wordpress.
    For example, I recently entered some custom code for a shipping plugin, now its gone, and restored back to the initial (problematic) state.

    I keep loosing updates on visual Composer, I’ve updated it 5 times now and every so often, it will go back to the older version.

    I have supercache installed, could there be some setting there that is responsible for this? Why are my changes being restored back to earlier versions.

    Please help!

    Sophia

Viewing 3 replies - 1 through 3 (of 3 total)
  • Moderator t-p

    (@t-p)

    first off, try flushing any caching plugins you might be running, as well as server and/or browser caches.

    Thread Starter FamilyMade

    (@familymade)

    Hi Tara,

    Thank you for the advice, I should have mentioned that I did try to clear all my cached files, including the supercache plugin I’m working with.

    Thanks,

    Sophia

    Moderator t-p

    (@t-p)

    Have you also tried:
    – deactivating ALL (yes all) plugins temporarily to see if this resolves the problem (plugin functions can interfere). If this works, re-activate them individually (one-by-one) to find the problematic plugin(s).
    – resetting the plugins folder by FTP. If that resolves the issue, reactivate each one individually until you find the cause. Sometimes, an apparently inactive plugin can still cause problems. Also remember to deactivate any plugins in the mu-plugins folder (if you have created such folder). The easiest way is to rename that folder to mu-plugins-old.
    – switching to the unedited default Twenty Fifteen theme for a moment using the WP dashboard to rule out any theme-specific issue (theme functions can interfere like plugins).
    increasing memory available for php.
    – If all the above steps do not resolve the issue, then try MANUAL updating. Download a fresh copy of the WordPress .zip file to your computer, unzip it, and use that to copy up all files and folders EXCEPT the wp-config.php file and the /wp-content/ directory. You may need to delete the old copies of files & folder on your server before uploading the new ones. Read the Manual Update directions first.

    I keep loosing updates on visual Composer, I’ve updated it 5 times now and every so often, it will go back to the older version.

    This is not a WordPress default behavior.
    If all the above steps do not resolve the issue, discuss this issue with your hosting provider.

Viewing 3 replies - 1 through 3 (of 3 total)
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