Custom attribute titles automatically change?

  • Resolved robvanderpol

    (@robvanderpol)


    3 years, 9 months ago

    On a WooCommerce website we made for one of our clients, we found this weird bug with custom attribute names getting updated automatically. I can’t seem to find the cause or the solution for this, so maybe someone has an idea!

    Case:

    We created the following general attribute in WooCommerce. We use this divide the products into 4 different acid classes for filtering on category page.

    Name: Alpha acids %
    Values: 0-5, 6-10, 11-15, 15>

    Then on product level we added the attribute above with the correct value, but unchecked the “show on productpage” checkbox so the value isn’t displayed on product single. Instead, we want to display the exact acid values of the product instead of the 4 classes we made.

    So to do this, we added a new <stong>custom attribute with the following values. This way the product can be filtered, from category, and the single shows the exact acid values.

    Name:: Alpha acids
    Value: 11.5 – 13 %

    Now here comes the problem

    After a while, the name of the custom attribute: “Alpha acids” is automatically changed into “Alpha acids %“. So the percent sign is added automatically. This results in an unwanted layout like. Alpha acids %: 11.5 – 13 % instead of Alpha acids: 11.5 – 13 %

    I can changes this now.. and in will stay correct for some time, but somehow it then changes back into the extra % added..

    I just can’t find a reason why this keeps happening automatically. Does this have to do with the other general attribute? Am I missing something here? If someone has an idea.. please let me know!

    Kind Regards
    Rob van der Pol

    • This topic was modified 3 years, 9 months ago by robvanderpol.
    • This topic was modified 3 years, 9 months ago by robvanderpol.
    • This topic was modified 3 years, 9 months ago by robvanderpol.
Viewing 2 replies - 1 through 2 (of 2 total)
  • AJ a11n

    (@amandasjackson)

    Hi @robvanderpol

    This kind of problem is usually caused by a conflict with your theme or with another plugin.
    ?
    The best way to determine this is to:

    • Temporarily switch your theme to Storefront
    • Disable all plugins except for WooCommerce
    • Repeat the action that is causing the problem

    If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here.

    Plugin Support Thu P. a11n

    (@thup90)

    Hi there,

    I hope you found the previous reply helpful. We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 2 replies - 1 through 2 (of 2 total)
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