Custom Attribute Mappings don’t save

  • Resolved stevethebartender

    (@stevethebartender)


    6 years, 6 months ago

    The custom attribute mappings don’t seem to save. Seems that it only saves the most recently added. v3.0.2

    Any ideas?

Viewing 15 replies - 1 through 15 (of 20 total)

  • same issue here!

    @stevethebartender @stefaniew thanks for using our plugin and informing us about this bug.

    We have just pushed out a new version of the plugin (3.0.5) that solves the issue at hand. Just update the plugin and clear your browsers cache and all should work again.

    Could you give it a try and let us know if it worked out?

    Thanks again for reporting it and have a wonderful Sunday!

    All the best,
    Eva

    I’m von v3.0.5 but custom attribute mappings get lost when saving. When I add 2 or more custom attribute mappings, only the last one will be saved.

    Could you please check that?

    @pmike1980 did you clear your browser cache after updating the plugin to version 3.0.5 ?

    All the best,
    Eva

    Hello Eva, thanks for your quick reply!

    v3.0.5 was the first version I installed on my system. I tried reinstalling it, but i’m still not able to save more than 1 custom attribute.

    @pmike1980 we are trying to reproduce it at our end but so far everything works fine for us.

    Could you answer the following questions for us:
    – For what channel are you trying to create a feed?
    – What file format did you choose (XML, CSV, etc)?

    Thanks!
    Eva

    Seems to be solved for me now…

    I did a complete new install of WordPress, Woocommerce and your plugin. Now it’s working for me. So maybe i messed up something on my previous installation of Woocommerce or some other plugin. Thank you so much for your help!

    Great to hear that it seems to work now! Thanks @stefaniew and @pmike1980 for reporting back to us.

    I will close this issue now. Please reach out in-case there are more questions.

    Have a wonderful week,
    Eva

    Thread Starter stevethebartender

    (@stevethebartender)

    Hi Eva

    I’m a little slow on this one – I’ve installed the latest version, cleared cache yet still have the issue… ??

    Thought it was going to be fixed so made a feed with a tonne of fields and then lost it all :'(

    Hi Steve,

    Sorry to hear you are still experiencing issues withe our plugin. So, you are still having issues with the custom attributes not saving?

    Could you show us a screenshot of the custom attributes you are trying to add so we can try replicating the issue you are experiencing?

    All the best,
    Eva

    Thread Starter stevethebartender

    (@stevethebartender)

    Hi Eva

    Better yet, I’ve got a video trying to create a feed =)

    Cheers,
    Steve

    It requires Flash, which by many is not considered to be very save. At least I don’t have it on my laptop ??

    Can you show me some screenshots instead?

    Thx
    Eva

    Thread Starter stevethebartender

    (@stevethebartender)

    Sure, will grab some screens momentarily..

    I tried to add a new custom field and get the following error too:
    https://www.screencast.com/t/BYbGFcxH

    The new custom field was “product-id”…it’s strange as the hyphen has worked previously in other feeds…

    Thread Starter stevethebartender

    (@stevethebartender)

    Hi Eva

    I’ve gone to replicate and the issue and it worked fine.. but for the first time, actually ready this notice on the Field Mappings page:
    https://www.screencast.com/t/c8Ctepyl

    Are these still required even with a custom feed? I haven’t read that previously and always deleted all the existing fields – could this be causing the issue?

    Cheers,
    Steve

Viewing 15 replies - 1 through 15 (of 20 total)
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