Current user doesnt have enough capabilities 2 access any available backend menu

  • Resolved msraff

    (@msraff)


    3 years, 2 months ago

    Hi,

    After updating to v6.7.7 of AAM from an older version, none of the roles any longer are able to have their Backend Menu settings accessed. All roles have a message saying “Current user does not have enough capabilities to access any available backend menu” when the Backend Menu option is clicked. As per a previous support article, I have purged then refreshed the cache (Endurance Page Cache) but that did not restore the Backend Menu options, then I disabled the cache all together and that still had no effect. Could you please let me know how to restore this Backend Menu functionality? (Using WordPress v5.8.1) Thanks in advance.

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  • Thread Starter msraff

    (@msraff)

    I thought I would check for a possible plugin incompatibility. After disabling all plugins except AAM then the Backend Menu settings for all roles was restored. I gradually re-enabled all other plugins and the Backend Menu settings remained. So for any others that experience this problem, try deactivating all plugins then re-activating them and see if it restores the Backend Menu functionality.

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