Current plugin outage (Oct 27)

  • Plugin Author Sovrn

    (@sovrn)


    8 years, 1 month ago

    Dear users,

    We are aware that our 3.6.2 update has caused problems on certain sites. We have removed this update from the WP Directory and are working on an active fix. Version 3.6.1 is stable and fully functional.

    I will provide updates here every 30min on the fix.

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  • Plugin Author Sovrn

    (@sovrn)

    UPDATE: For those that have already downloaded the 3.6.2 update and it has caused issues, the best solution is as follows:

    Option 1

    1. Contact your web hosting company, and have them delete the “wordpress-23-related-posts-plugin” folder from the “wp-content/plugins/” folder.

      2. Option 2 (for those comfortable managing files):

    1. Log into your site’s files using the File Manager provided by your web hosting company or by using an FTP program (such as Filezilla).
    2. Browse to “wp-content/plugins/” folder for your WordPress site.
    3. Delete “wordpress-23-related-posts-plugin” folder.

      4. <p>
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      Again, we apologize for this inconvenience. We are currently conducting a postmortem meeting to make sure this problem is not repeated. I will provide our conclusions here.

      Thank you.

    • This reply was modified 8 years, 1 month ago by Sovrn.
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