• Hi there,

    I have been having intermettent issues with a PDF file not being able to be replaced. It seems to happen randomly. I know it is about to happen when I get “replacement file is not the same filetype. this might cause unexpected issues ( – application/pdf )” and the file icon in Media Library changes to a generic file icon.
    I have only just noticed that when replacing the file, the “current date” timezone is set to UTC, rather than UTC+12 (Auckland) timezone which is what my install of WordPress is set to.
    I don’t know if that would’ve been contributing to the file issue but I will be keeping the existing date from now on to see if that helps.
    Is there a way to fix the current date timezone?

    Cheers
    Jamie

Viewing 1 replies (of 1 total)
  • Plugin Support Gerard Blanco

    (@sixaxis)

    Hi Jamie,

    Can you please copy-paste here the information found on Tools > Site Health > Info > Copy site info to clipboard?

    In addition, could you send us the original and the replace file, or at least, two files which we can use to reproduce the issue?

    Finally, please send us a screenshot of the plugin settings chosen when the issue happens.

    Thank you!

Viewing 1 replies (of 1 total)
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