Current blocks not showing

  • Resolved cobberas63

    (@cobberas63)


    1 month ago

    Hi, since about a week ago, there are no blocks showing on Firewall > Blocking. I can see the headings for the table, but nothing in the table. There were about 20 entries there last week.

    If I try to add a block, e.g. by IP address, it doesn’t get added to the table any more.

    I have tried to deactivate all plugins except for Wordfence but the problem is still there. I haven’t changed theme on this site for about 10 years.

    Why are the blocks no longer showing? And why can’t I add any now?

    Thanks

    • This topic was modified 1 month ago by cobberas63.
Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support WFAdam

    (@wfadam)

    Hello @cobberas63 and thanks for reaching out to us!

    It sounds like a possible javascript issue or the tables arent saving the settings.

    Can you try to deactivate Wordfence and then activate it again. See if you’re able to then add IP’s to the blocklist.

    Let me know the result. Thanks again!

    Thread Starter cobberas63

    (@cobberas63)

    Hi, when I try to deactivate Wordfence (using any of the deactivation options for keeping data) I get this error:

    An unexpected error occurred while attempting to configure Wordfence to delete its data on deactivation.

    Do I need to remove its folder altogether?

    I have version 8.0.3 currently installed.

    Plugin Support WFAdam

    (@wfadam)

    You could do that just to make sure it resolves. I would recommend deactivating without removing the tables though, that way your settings stay in place.

    Thread Starter cobberas63

    (@cobberas63)

    Thanks Adam, that worked. The blocklist table has returned to normal ??

    • This reply was modified 1 month ago by cobberas63.
Viewing 4 replies - 1 through 4 (of 4 total)
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