• Resolved bezee

    (@bezee)


    Hi, I installed this plugin, and everything seems to be working except for the current bid price not showing up. How can I resolve this issue?

    Thanks!

    • This topic was modified 1 year ago by bezee.
Viewing 3 replies - 1 through 3 (of 3 total)
  • payalrajyaguru

    (@payalrajyaguru)

    Hello,

    In which section is the current bid price not showing up on the product page? is it in a bid history table or below the title? Please explain your query in detail with a screenshot or video. So, we will get a clear idea about your query.

    Your WordPress site has a theme and many plugins installed, it might be possible that due to some CSS/javascript conflict on your site, this error is happening. If it is possible for you to share below details, it would be really helpful to solve your problem.

    1) Could you please share the WooCommerce System Report? It can be found – at WP Admin > WooCommerce > Status > Get System Report.
    This will help us analyze the WordPress setup that you are running and will give us an idea if WP and related software used are using the latest version or not.

    2) Could you also share which theme you are using and share its zip if it is paid so that we can install and test it in-house?

    3) Could you please share the WooCommerce Error log with us? You can now access error logs by going to WooCommerce > System Status > Logs. You can then select the error log file you need and click “View”.

    4) Please create a test auction product on your site and share its URL with us.

    We will check and let you know.

    Thank You

    Plugin Author Nitesh

    (@nitesh_singh)

    bezee,

    Please share test url so that we can check.

    Plugin Author Nitesh

    (@nitesh_singh)

    We are resolving this ticket but in case you have anything, feel free to respond and we will get back to you.

Viewing 3 replies - 1 through 3 (of 3 total)
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