Currency suddenly doesn’t switch when changing in dropdown

  • I have the plugin setup for a while now and it was working fine.

    I just checked it and saw that now when you change currency in the dropdown the price on the page isn’t changed, it just changes the currency symbol.

    For example, in the Woocommerce checkout page if I have a product that costs $200 in the cart and I change currencies in the currency switcher, it just shows 200 NIS, even though the product in Woocommerce is setup to be $200 and 720 NIS.

    I suspect this broke at some point when the plugin was updated.

    Any ideas?

    Thanks!

    • This topic was modified 4 months, 1 week ago by guymal.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Andrés Cifuentes

    (@andrescifuentesr)

    Hello @guymal,

    This situation may ocurr when there is a cache conflict. Have you installed any cache plugin recently? If that’s the case, you may try using our wcml_user_store_strategy filter:
    https://wpml.org/wcml-hook/wcml_user_store_strategy/

    If that’s not the case, could you share a link where the issue can be reproduced?

    Regards,
    Andrés

    Thread Starter guymal

    (@guymal)

    Hi

    I didn’t install any cache plugin recently.

    You can see it here https://naturalhealth.me/courses/raw-food-foundation-english/ change currencies in the footer of the page. The same happens in the Woocommerce checkout page (you can click on purchase now and you’ll see it in the checkout page).

    Also, I see in Woocommerce -> Products the price that is shown is in USD but the number is the number I have set for NIS. For example I have a product that is $199 in USD and 720 in NIS. In the Woocommerce products table in the price column it says $720. I’m not sure if it was always like this or if something changed recently.

    Thanks

    Plugin Support Andrés Cifuentes

    (@andrescifuentesr)

    Hello,

    Thank you, I can see the issue in your website, however, I’m unable to reproduce this issue in a Sandbox, may I missing a step? If so, could you please try to reproduce it there?

    Regards

Viewing 3 replies - 1 through 3 (of 3 total)
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