Currency not shown on store’s client view

  • Resolved cherowilfredo

    (@cherowilfredo)


    4 years, 1 month ago

    I have just installed the plugin and configured it. I have already installed the 14 days trial of the Pro version.

    I have set a test vendor account and it is working fine in that vendor’s dashboard, however on the public site. The vendor′s products are still shown in USD.

    Is ther something I am missing?

    This is the URL of the test vendor′s store: https://mercadito.online/store/tienda-lourdes/

    You can see in this file that on the vendors′s dashboard, the currency is shown OK: https://sitiosweb.com.sv/scd/SCD-Currency.pdf

    Is there anything I am doing wrong?

    Thanks in advance.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hello dear,

    thanks for reaching out.

    Can you please provide me access to your site?

    It is due to the settings on your site. Before I ask many questions or you send me several screenshots please just provide me your admin user, your admin password, your test vendor user, your test vendor password.

    I check this quickly and let you know. One possibility is, that you deactivated the geolocalization, let’s see.

    What is your expectation ? is product price shall be shown within the vendors currency ? regardsless the geolocation ?

    Thank you

    Kind regards from Germany,
    Your GaJeLabs team

    Thread Starter cherowilfredo

    (@cherowilfredo)

    Hello and thank you for your fast response.

    Is there a private email where I can send you this info. The site is currently under use by some people, so I would rather sent this info to a private email.

    Thanks again.

    WM

    gajelabs1

    (@gajelabs1)

    Hi Wilfredo
    the issue you had described has been solved

    kind regards,

    Gajelabs

Viewing 3 replies - 1 through 3 (of 3 total)
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