Currency not changing automatically

Hi,

Do you mean that customers can see product prices in different currencies, but in the end, when they come to the Cart and Checkout pages, they’ll have to come back with the default currency?
If that’s the case, yes, you can manage the settings for this in the premium only.

In the free version, you can force customers to view the default currency on the Checkout page by disabling this option: https://nimb.ws/8I3FZ2

Best regards.

Hi,

That is not the issue. The currency is not changing anywhere automatically based on the visitors’ country. Is this a caching plugin issue? Or is this feature not available in the free version?

UPDATE: I tried it after disabling the Litespeed cache plugin. Still, the automatic currency detection by country feature is not working. The website is only showing the default currency on load.

Hi,

Can you send us a screenshot of your settings in the Location tab and your site URL?

Thanks

Hi,
Here is the link to download the screenshot files of the settings: https://tmpfiles.org/dl/198480/multicurrency.zip

I wouldn’t be able to share the website URL at the moment. Because the website is in maintenance mode now. Only after I fix this multicurrency issue I would be able to disable the maintenance mode.

Hi,
Unfortunately, the link is redirected to the 404 page: https://nimb.ws/eS73AL

Sorry. Please try this link. https://drive.google.com/file/d/1grngkdLogYGi-Q9bL1aPCL3XYXZs3TMc/view?usp=sharing

Thank you for that. Please contact us by email address. We’ll need to check further to figure this issue out.
Our email address: [email protected]

Best regards.

Hi,
I disabled the maintenance mode, logged out from the WordPress dashboard, and tried viewing the website. This time the currency detection worked perfectly! ??
So, I guess the currency detection won’t work if we are logged in to our WordPress dashboard. We need to log out before testing.