Currency is auto converting to AUD

  • Resolved sayeed88

    (@sayeed88)


    1 year, 7 months ago

    On my site, glowbeeskincare currency convertion plugin is working fine. So that the customers can order their desired currency. But on my Woo Mobile App when we try to make custom orders the currency is converting to AUD, Although the default currency on woo commerece settings is NZD$. But when we try to make custom order the currency is automatically changing to AUD$, The site is running well with the currency just Need help with Woo mobile App.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter sayeed88

    (@sayeed88)

    https://prnt.sc/QDyh85Vp5Ld8

    for clear understand check the screenshot
    look the product website price is 80 NZD.
    The woo mobile app custom order price is 64 NZD.

    Plugin Support Shameem R. a11n

    (@shameemreza)

    Hi @sayeed88

    From your shared information, it sounds like the issue is specific to your mobile app and not the website, as the website is correctly displaying prices in NZD. This might be due to a setting in the mobile app or a possible conflict with the currency conversion plugin.

    Can you ensure the default currency is set to NZD$ in the app settings? If it’s set to AUD$, change it to NZD$.

    Also, are you using WooCommerce official Mobile app? Or have you developed it? Can you share more details?

    Additionally, please can you share a copy of the following:

    • System Status Report: navigate to WooCommerce → Status. Select Get system report and then Copy for support.

    You could copy and paste your reply or share it via https://pastebin.com/ and send the link here. This will help us investigate further and provide you with a more accurate solution.

    We appreciate your patience and look forward to resolving this issue for you.

    Thanks!

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