• Resolved jdewit

    (@jdewit)


    Hello,

    We have a rule set up to subscribe a user to a sequence when a tag is added. The tag is added when a certain Woocommerce product is purchased. The rule sometimes isn’t triggered so I enabled the error log and today it showed this:

    09-05-2019 @ 07:35:02 - API call: tag
    Response: 
    WP_Error Object
    (
        [errors] => Array
            (
                [http_request_failed] => Array
                    (
                        [0] => cURL error 28: Resolving timed out after 5513 milliseconds
                    )
    
            )
    
        [error_data] => Array
            (
            )
    
    )

    Do you have an idea what could cause the timeout?

Viewing 1 replies (of 1 total)
  • Plugin Contributor Travis Northcutt

    (@travisnorthcutt)

    Hi Jeff,

    Looks like you’re in contact with our support team on this – we’ll continue to update that ticket as we work through this with you.

Viewing 1 replies (of 1 total)
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