cURL error 77

  • Resolved svetovid

    (@svetovid)


    8 months ago

    I keep getting this cURL 77 error and a warning that an “Error occurred while automatically get Access key. SERVER_ERROR NO: 5 MSG: An account connected to the website ukrainian-ancestry.com already exists”. No kidding. PlusI cannot restore access to CleanTalk

    This website is part of a package registration of four websites with a subscription that last another 3 years — so I don’t know what the problem is.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter svetovid

    (@svetovid)

    I’ve changed the site’s admin login creds to the access email creds for the group package. That doesn’t seem to work either.

    Plugin Support dimitrycleantalk

    (@dimitrycleantalk)

    Hello @svetovid,

    Please, check that PHP options (CURL support and allow_url_fopen) are enabled in your website PHP settings (php.ini file).
    You could ask your provider to enable it (you can transfer this message to your provider support) or do it yourself if you use your own web server.

    About access to our site. As per the WordPress catalog rules, www.remarpro.com Support Forum is for plugins only, not the service. We are not allowed to discuss any premium or non-plugin issues here. Please, contact us by [email protected].

    Thank you.

    Plugin Support amagsumov

    (@amagsumov)

    Hello.
    We haven’t heard back from you in a few days, so I’m going to mark this thread as “resolved”.
    If you have any further questions, you can start a new thread or contact us via our private Ticket System: https://cleantalk.org/my/support/open.

Viewing 3 replies - 1 through 3 (of 3 total)
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