cURL error 60

  • I have several sites using this plugin (which is fantastic, btw). We are attempting to submit forms to a 3rd party CRM. Just this morning, I started receiving error emails from three of our sites that use this particular CRM. All of them said the following:

    **RAW RESPONSE**
    Array
    (
    [safe_message] => error object
    [object] => WP_Error Object
    (
    [errors] => Array
    (
    [http_request_failed] => Array
    (
    [0] => cURL error 60: SSL certificate problem: certificate has expired
    )

    )

    [error_data] => Array
    (
    )

    )

    )

    All three sites are on different hosting, different (valid) SSLs, and all use the same CRM. Not all sites with this CRM are having this issue, and none of my sites using different CRMs are having this issue.

    Do you have any idea what causes this error? I would’ve assumed it was an issue on the CRM side, but they are insisting it’s a problem with WordPress. Any insight?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author zaus

    (@zaus)

    As far as I can tell from some internet research, it’s either that the destination (your CRM) has an expired certificate, or your origination (your websites) either don’t recognize the destination authority (because it’s been invalidated or is no longer trustworthy due to excessive fraud reports against the issuer) or I saw a mention that it has something to do with an older version of PHP.

    You could try entering the CRM url (or some part of it, like a wsdl) in a browser window to check what Chrome thinks of their certificate. Can you share which CRM you’re using?

    Thread Starter cmontgomery

    (@cmontgomery)

    Thank you so much for your help. It ended up being the CRM for sure. They were very resistant to the possibility until I showed them this:
    https://www.ssl.com/blogs/addtrust-external-ca-root-expired-may-30-2020/

    They updated their side and everything turned out okay.

    Thanks for being so willing to help out.

Viewing 2 replies - 1 through 2 (of 2 total)
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