cURL error 28: Operation timed out after 5000 milliseconds with 0 bytes received

  • Hello,

    Hope you are fine

    My config : WordPress 5.9.2
    Theme : Twenty Twenty-One (twentytwentyone)
    Woocommerce Version 6.3.1
    Server : Linux 4.18.0-305.19.1.lve.el7h.x86_64 x86_64
    Php : 7.4.28 (Supporte les valeurs 64 bits)

    I used Bizswoop Print cloud since 1 year. Since 1 week the app is not working anymore.
    I have this error :
    cURL error 28: Operation timed out after 5000 milliseconds with 0 bytes received

    I move server, I did all the tests.
    I change theme, did updates, did a clone on new domain but same problem.

    If you have any information, will help a lot

    Thanks

    Regards

    Julien

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author bizswoop

    (@bizswoop)

    You might have created an internal support ticket with us as well, we responded, but didn’t get a response back from you.

    This type of error is commonly related to web hosting or a firewall service. What this error means. Essentially the web hosting providers servers are timing out the communication with our app server. Can you check with the web hosting provider this log? We’d like to have them review and confirm.

    Once this question is confirmed with the web hosting provider. Please follow-up with us directly on the support ticket you created. We will need the PHP debug log files, Plugin log files and BizPrint app log files to troubleshoot the issue and help you resolve the problem. You can easily send us those files using the active support ticket you created.

Viewing 1 replies (of 1 total)
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