cURL error 28 connection timed out

  • Resolved Stephane PISKORZ

    (@stefanp44)


    8 months, 3 weeks ago

    Hi,

    I searched this forum and I saw quite a few “cURL error 28” posts but none of them matched the errors I get.

    I activated the debugging information and took a look at the logs. I get this “[Mar 04 01:35:13:1709512513.538799:1:error]?Scan Engine Error: The signature on the request to start a scan is invalid. Please try again.“

    However I did find my limits trying to solve this. I sent the diagnostics reports by email. Thank you for yor help.

    Best regards,

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support wfmark

    (@wfmark)

    Hi @stefanp44, Thank you for reaching out.

    I couldn’t find your diagnostic report. Please try the below instead:

    Navigate to Wordfence > Tools > Diagnostic page and then click the “Export” button. Send the txt file to [email protected]. Add your forum username in the subject and respond here once done. Let me know once you have sent the report.

    Thanks,

    Mark.

    Thread Starter Stephane PISKORZ

    (@stefanp44)

    Hi @wfmark,

    Thanks for your message, I just sent the diagnostics report.

    Best regards,

    Plugin Support wfmark

    (@wfmark)

    Hi @stefanp44, Thank you for sending the diagnostic report and apologies for the delayed response.

    Everything looks good on the report.

    In most cases, this is usually a problem with the cURL library on your hosting server and your hosting provider will need to fix it as WordPress is unable to send requests back to itself which Wordfence and other plugins on the site need.

    Let me know if you need any further assistance.

    Thanks,

    Mark.

Viewing 3 replies - 1 through 3 (of 3 total)
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