• Resolved in2gfx

    (@in2gfx)


    Hi. I’m just testing the plugin out and have run into a bit of an issue.

    I am setting up ticketing for a group factory tour. The maximum people that can attend each tour is 12. I then need three different ticket prices based on age.

    ? Adult $10
    ? Seniors $8
    ? Children $8

    The tour can be made up of any combination of these three tickets up to a max of the category limit of 12.

    When trying to create the ticket types, I set the min tickets to 1 and the max tickets to 12. Then when I try and setup the second or third it won’t allow it as it will be over the category limit.

    I’ve tried to get around this by setting the category limit to a large number and then setting up the tickets types each with a max of 12. After creating I go back in and set the ticket category to 12.

    However, this allows me to add 12 of each ticket type during the booking process, adding up to a total of 36 tickets.

    Just want to make sure I can make this work before purchasing the Pro plan

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  • Plugin Support EventPrime Support

    (@eventprimesupport)

    Thank you for your feedback.

    We’ve forwarded your request to our team for possible future updates.

    If you have any other questions, feel free to ask!

Viewing 1 replies (of 1 total)
  • The topic ‘Cumulative ticket types quantity exceeding category ticket capacity’ is closed to new replies.