Cuctom font not showing

  • Hi, my titles were using a font (corporative) installed with your plugi. Everything was working fine but it stopped working.
    I’ve purged the cache still nothing.
    When I look into the code the font appears but not on the site.
    Could you please let me know what went wrong and what could I do to fix this.
    Thangs for your help
    Rgds

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)

  • Hi,

    I have the same issue. I use a lot of custom fonts on my website and from one day to the next, none of them are showing on the front end.
    Can you help me figure out what is the issue please?
    For example https://giftsandprints.be/product/hart-naam-vilten-tas/
    The name you fill in the text field should have the same font as the bag on the picture.

    Thanks in advance,

    An

    Plugin Support Herman Asrori (BSF)

    (@bsfherman)

    Hi @ameliehub,

    We are sorry for the delay.

    I checked the Homepage and I saw the corporative-soft font is used as a Heading. Have a look at this screenshot, please. Have you fixed it or did I miss something?

    @anneke1800, would you please create your own thread and share more details about the problem you are facing? While the problem may look the same, the root of the cause could be different. You’re more than welcome to cross-link to this one so that we’re aware of both.

    Thank you & regards,
    Herman ??

    Dear Herman,

    Thank you very much for the reply.
    I was able to solve the issue by removing my cashing pluging.

    Kind regards,

    An

    Plugin Support Herman Asrori (BSF)

    (@bsfherman)

    Thanks for the update @anneke1800. However, instead of removing the cache plugin, you might want to clear only the cache and reconfigure the plugin so it won’t cause such an issue.

    How about you @ameliehub, any update from your side?

    Kind regards,
    Herman ??

    Thread Starter ameliehub

    (@ameliehub)

    It was not a caching problem on my side …
    Could not fixe the issue after many attemps so I removed the plugin and used an other one

    Plugin Support Herman Asrori (BSF)

    (@bsfherman)

    Hi @ameliehub,

    We are sorry to hear that.

    Please open a ticket thru our Support Portal if you need help from us to investigate this issue further. We also response way faster there.

    Kind regards,
    Herman ??

Viewing 6 replies - 1 through 6 (of 6 total)
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