• Hi,

    Our feed is getting generated successfully – but upon opening the feed file I get this message:

    This XML file does not appear to have any style information associated with it. The document tree is shown below.

    Here is the screenshot – https://prnt.sc/zfbvchhAE384

    Can you please help fix this issue asap?

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support ansarybadal

    (@ansarybadal)

    Hi @roshc1995

    Can you please share the below resources?

    1. Feed link
    2. Screenshot of the feed config
    3. CTX Feed > Status > Copy and paste the status here

    Thank you,

    Thread Starter roshc1995

    (@roshc1995)

    Okay.

    Here are your requirements:

    1. https://pleasantdecor.com/wp-content/uploads/woo-feed/pinterest/xml/23rdjune.xml
    2. https://prnt.sc/RXIpJOox_nyx

    Feed Status.

    1. WooCommerce Version: 7.8.0 – You are using the latest version of WooCommerce.
    2. Product Types: ? Simple Product [simple]
    3. ? Grouped Product [grouped]
    4. ? External/Affiliate Product [external]
    5. ? Variable Product [variable]
    6. Total Products: WP Query: 7424
    7. WC Product Query: 7424
    8. Both Query: 7424
    9. Product Total by Types.
    10. ? Simple Product: 626
    11. ? Variable Product: 6798
    12. ? Product Variations: 175166
    13. Product Per Batch: 400
    14. Product Query Type: WC_Product_Query
    15. Default Customer Location: Default Customer Location
    16. Shop Base Address
    17. Store Address
    18. US:CA
    19. Multi Language Site: No
    20. Multi Currency Site: No
    21. WP DEBUG Status: Ok
    22. WP CRON: Ok
    23. Upload Directory: Ok – Writable.
    24. Cache Plugin Installed: No.
    25. WordPress Multi Site: No
    26. Home Url: https://pleasantdecor.com
    27. Site Url: https://pleasantdecor.com
    28. Version: 7.8.0
    29. Log Directory: /storage/v11979/pleasant/public_html/wp-content/uploads/wc-logs/
    30. Log Directory Writable: Yes
    31. WP Version: 6.2.2
    32. WP Multisite: No
    33. WP Memory Limit: 2 GB
    34. WP Debug Mode: Yes
    35. WP Cron: Yes
    36. Language: en_US
    37. Server Info: nginx/1.18.0
    38. Php Version: 7.4.30
    39. Php Post Max Size: 1 GB
    40. Php Max Execution Time: 600
    41. Php Max Input Vars: 9.77 KB
    42. Curl Version: 7.68.0, OpenSSL/1.1.1f
    43. Suhosin Installed: No
    44. Max Upload Size: 1 GB
    45. Mysql Version: 5.5.5
    46. Mysql Version String: 5.5.5-10.6.9-MariaDB-1:10.6.9+maria~ubu2004
    47. Default Timezone: UTC
    48. Fsockopen Or Curl Enabled: Yes
    49. Soapclient Enabled: Yes
    50. Domdocument Enabled: Yes
    51. Gzip Enabled: Yes
    52. Mbstring Enabled: Yes
    53. Remote Post Successful: Yes
    54. Remote Post Response: 200
    55. Remote Get Successful: Yes
    56. Remote Get Response: 200
    57. Shoptimizer: 2.6.5 (Latest:0)
    58. Aliexpress Dropshipping for Woocommerce (Dropshipping Guru): 1.25.5
    59. All-in-One WP Migration Unlimited Extension (ServMask): 2.51
    60. All-in-One WP Migration (ServMask): 7.75
    61. Classic Editor (WordPress Contributors): 1.6.3
    62. CommerceGurus CommerceKit (CommerceGurus): 2.2.2
    63. GTM4WP (Thomas Geiger): 1.16.2
    64. Elementor (Elementor.com): 3.14.0
    65. Export All URLs (Atlas Gondal): 4.6
    66. Kirki Customizer Framework (Themeum): 4.2.0
    67. Parcel Panel Order Tracking for WooCommerce (Parcel Panel): 3.1.1
    68. Simple Regenerate Slug (Patel Sunny): 1.2.0
    69. Tawk.to Live Chat (Tawkto): 0.8.0
    70. CTX Feed (WebAppick): 5.4.23
    71. Abandoned Cart Lite for WooCommerce (Tyche Softwares): 5.15.2
    72. WooCommerce Stripe Gateway (WooCommerce): 7.4.1
    73. WooCommerce PayPal Payments (WooCommerce): 2.1.0
    74. WooCommerce (Automattic): 7.8.0
    75. WP File Manager (mndpsingh287): 7.1.9
    76. WP Migrate Lite (WP Engine): 2.6.7
    77. WPForms Lite (WPForms): 1.8.2.1
    78. Feed Files
    79. https://pleasantdecor.com/wp-content/uploads/woo-feed/pinterest/xml/23rdjune.xml
    80. Fatal Errors
    81. No Logs Found.
    82. `
    Plugin Support ansarybadal

    (@ansarybadal)

    Hi @roshc1995

    While inspecting the source file of the feed, we found no items in the feed which means the feed is not being generated properly with items.

    To find a possible solution, you may try be below steps –

    • First, deactivate and delete and then install and activate the plugin again from the directory
    • Change the Product query type and Variation query type from here.
    • Now, create a new feed and check if it contains all your items

    However, if the issue remains the same even after following the above steps, please, reach us from here, as we may have to inspect it a bit more deeply.

    Best regards,

Viewing 3 replies - 1 through 3 (of 3 total)
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