CTX Data Feed Issue on Pinterest

  • Hi, I’ve been using the CTX Feed for awhile and it’s been working beautifully up until about a week ago. Now I’m getting an error on my Pinterest Business Hub that the feed isn’t formatted incorrectly. Since it was working okay before, I don’t know where to look for the error. Any help is greatly appreciated. If I can’t fix it I’ll lose my Verified Merchant Status on Pinterest and I’d like to avoid that. (I’m using the XML)

    Thanks!!!
    Jess

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  • Hello @jweiblej

    Thank you for contacting us and we are sorry for your experience with our CTX Feed plugin.

    1. Please share the screenshot/screencast of the issue.
    2. Please share the feed status. You can find the status at WP Dashboard -> CTX feed -> Status page.

    We will be happy to assist you.

    • This reply was modified 3 years, 1 month ago by Mrinal Haque.
    • This reply was modified 3 years, 1 month ago by Mrinal Haque.
Viewing 1 replies (of 1 total)
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