CTRL+C Content Copy Protection Not Working

  • Resolved burakkaya

    (@burakkaya)


    8 months, 1 week ago

    Hi,

    I am using the Secure Copy Content Protection and Content Locking plugin and have noticed that the feature to prevent content copying with CTRL+C is not working properly. While analyzing user behavior with Microsoft Clarity, I discovered this issue, and I confirmed it by testing it myself. The copy protection works in the initial sections of the text but does not function further down the page.

    I would appreciate your assistance in resolving this issue. If needed, I can provide the Microsoft Clarity recording as a link.

    Thank you.

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support Jasmine

    (@hyenokian)

    Dear @burakkaya,

    Thank you for the topic.

    Please provide us with the following information for further investigation of the case.

    1. The Plugin version you are using.
    2. The WordPress version you are using.
    3. A short video, where the given problem can be displayed.
    4. Let us know whether the plugin is active on your site or not. If not, please activate it so that our Dev Team can check out the case there.

    Looking forward to your response.

    Thank you.

    Thread Starter burakkaya

    (@burakkaya)

    Dear @hyenokian

    Thank you for your response.

    Please find the requested information below:

    1. Plugin version: 4.1.7 (The issue first occurred with version 4.1.6).

    2. WordPress version: 6.6

    3. A short video displaying the problem: Microsoft Clarity Recording

    4. The plugin is currently active on our site.

    Thank you.

    Thread Starter burakkaya

    (@burakkaya)

    Dear @hyenokian,

    I have uploaded another video. The recording was taken in Google Chrome incognito mode. I tried the same action on different browsers (Safari, DuckDuckGo, Firefox) and was unable to copy content. It was only possible in Google Chrome incognito mode. Here is the video link: Google Chrome Incognito Mode Recording

    Thank you.

    Plugin Support Jasmine

    (@hyenokian)

    Dear @burakkaya,

    Thank you for your response.

    We have been trying to copy the content of your website via an Incognito mode, however, couldn’t manage to do this as the plugin normally works.

    Most presumably, you are experiencing an individual case.
    Please contact us via this form for further investigation of your case. Our Support Specialists need more information for further checking.

    Thank you.

    Plugin Support Jasmine

    (@hyenokian)

    Dear @burakkaya,

    We’re closing this ticket for now as we last heard from you 2 weeks ago.

    Unfortunately, we haven’t heard from you via contact form as well.

    If the query is unresolved, drop us a line and we’ll get back to you at the earliest and the ticket will be re-opened.

    For a new query, feel free to open a new topic. Our Customer Care Specialists will be happy to help you.

    Thank you.

    Thread Starter burakkaya

    (@burakkaya)

    Dear @hyenokian,

    I would like to inform you that I did not submit a support request as the issue did not recur (occur). Thank you for your attention.

    Best regards,

    Plugin Support Jasmine

    (@hyenokian)

    Dear @burakkaya,

    Thank you for your response and update.

    Glad to hear that everything works fine for you now.
    Enjoy the plugin and feel free to open a new topic in case of any further questions.

    Have a nice day!

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘CTRL+C Content Copy Protection Not Working’ is closed to new replies.