Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Support C S Sultan

    (@cssultan)

    Hi @staedeli , I can see that you have the red buttons on the page, which are Next Step Buttons.

    Can you elaborate on what you mean when you say, “they don’t show up?” Normally, any type of Next Step button should work on the WPFunnels free version.

    So please elaborate on your issue so that we can better understand your case.

    Meanwhile, right now, there is no way to show prices dynamically on the Next Step Button as you do not assign products on the landing page.

    Thanks.

    Thread Starter staedeli

    (@staedeli)

    Hi Sultan,

    The next step button was added in the Elementor editor, but it’s not showing up on the front end
    https://prnt.sc/_xAl-UHFIFc6
    https://officesoftware.shop/funnel/office-2021-pp-en/buy-office-2021-pro-plus/
    the buttons do work in Gutenberg, but it’s a royal pain to use that Editor. You can’t make it full width as in Elementor.
    I tried a new Landingpage from scratch in Elementor without using your template, but it’s the same problem, buttons are not showing up.
    when I insert a button with the wpfunnels shortcode, it shows up, but it doesn’t work. Scroll down to the very bottom of my page and you’ll see
    https://prnt.sc/3GTyhJN8KqcO

    Plugin Support C S Sultan

    (@cssultan)

    Hi @staedeli , the page where you used the shortcode, was it a page you created in WPFunnels canvas?
    – The Next Step Button is built to work only on Landing pages (or Custom pages) created within the WPFunnels canvas.
    – For other pages, you may use a regular button and link to the checkout page in your funnel.

    Do let me know. Thanks.

    Thread Starter staedeli

    (@staedeli)

    HI Sultan,

    yes, the page I have these issues with and the page I used the shortcode on is a Landingpage created from within the WP Funnels canvas.
    We are going back and forth here an loose valuable time.
    There is a bug or something in the Elementor version of WPFunnels.
    Why are regular buttons shown, but the next step button is not?
    Why does the shortcode button not work in the WPFunnels landingpage in Elementor?

    But the next step button DOES work in the WP Funnels Landingpage for Gutenberg.
    https://prnt.sc/VH-AwOhgG9ip

    https://prnt.sc/VH-AwOhgG9ip

    https://prnt.sc/qUV1iJst9oyc

    https://prnt.sc/YlRhshDyBjaX

    Plugin Support C S Sultan

    (@cssultan)

    Hi @staedeli , I visited the page you created using Elementor.

    At the very bottom, you can see there are two buttons.
    https://prnt.sc/Df2xNsWq-RdS

    And these are Next Step Buttons. This means the buttons do appear, but for some reason, they are not appearing in the right place.

    Can you edit the page and try placing the Next Step Buttons in the right place again?

    Once you place them, update the page, clear browser cache, and then check if they are in the right place when you view the page. (If you have a caching plugin, clear the cache from there as well.)

    If that doesn’t work, then please create a screen recording of what you tried with the Next Step Button in the edit mode, along with the Widget settings on the left, and send it to us directly at support.

    Thanks.

    Plugin Support C S Sultan

    (@cssultan)

    Hi @staedeli , I was following up to see if you are still facing issues.

    Thanks.

    Plugin Support C S Sultan

    (@cssultan)

    Hi @staedeli , I am marking this thread as resolved for now.

    Feel free to open another thread if you face further issues.

    Thanks.

    Thread Starter staedeli

    (@staedeli)

    Hi CS Sultan,

    No the ticket is not resolved yet. I did not receive the information about your answer somehow.
    here is the video I made for you detailing the issue:
    https://video.seriousweb.ch/v/LUIkud
    Thanks
    Daniel

    Plugin Support C S Sultan

    (@cssultan)

    Hi @staedeli , this seems like an unusual issue, and a possible conflict with another plugin.

    Since you are a Pro user, it’s best you reach us directly to our support for faster assistance. Do reach us and let us assist you with this.

    Thanks.

    Plugin Support C S Sultan

    (@cssultan)

    Hi @staedeli , as we are assisting you on support, I am marking this thread as resolved for now.

    Till now our findings are there is a conflict with the Electro Extensions. If you do not need it, then deactivating it will ensure your funnels will work without any issues. Meanwhile, you may reply to our support ticket for further assistance.

    Thanks.

Viewing 10 replies - 1 through 10 (of 10 total)
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