CSV imported – email notification issues

  • Resolved sharon135

    (@sharon135)


    5 years, 11 months ago

    I created a csv and imported. I also used your welcome email notification modifying content. Here are the meta keys used. Do I have them correct? When notifications were emailed, it didn’t show the email2, first_name last_name, and first_name2 last_name2. What was shown were the meta keys, not the second email or second first name last name. These extra are from WP-Members fields meta keys. What did I do wrong? Was I supposed to put **xxx** around them. I tried both ways without success.

    Username= **username**
    Password = **password**

    Email = **email**, email2

    Name = first_name last_name, first_name2 last_name2

    Another issue when the csv was imported and email notifications sent, the csv still imported names I deleted from the csv. What did I do wrong there? Thought deleting them and saving removed any records of what I deleted within the csv?

    Help appreciated.

    • This topic was modified 5 years, 11 months ago by sharon135.

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Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Javier Carazo

    (@carazo)

    @sharon135,

    Not sure. The email only import the columns that are in the CSV. If they are in the CSV, they should appear in the email. This is working in some thousends of sites and I have just tested it and works, so something you are doing wrong.

    If the imported saved values you deleted from the CSV the problem is: you didn’t save the CSV.

    Please consider giving some donation to make possible to continue giving support. Time is our most scarce resource and this is a big effort to us answer support as soon as we can.

    Thread Starter sharon135

    (@sharon135)

    I did save the csv after deleting the other names before importing. But I think I had the “What should the plugin do with empty cells?” as “Leave the old values as metadata”. I just don’t know if the extra meta keys without the asterisks will work. WP-Members plugin does not use asterisks around the meta keys created in their fields.

    I will test csv out checking the “delete the metadata” and see what happens.

    I will try to donate something to help out.

    Plugin Author Javier Carazo

    (@carazo)

    @sharon135,

    Sorry but I think there is a misunderstanding.

    • Plugin only will see and import columns defined in the CSV
    • Plugin can only send values of the cells there
    • Meta keys has to be the one you use in your database
    • Tags in email has to be the meta keys you use, using the double character * before and after

    Does it is clear?

    Thread Starter sharon135

    (@sharon135)

    I think I understand. I did use meta keys in csv and everything imported. It was the email notification content that didn’t recognize these tags in the email content:

    email2
    first_name last_name
    first_name2 last_name2

    And I assumed when those fields were empty, they would not be part of the email notification content to a user. But they were (and did not have the asterisks on both sides at the time).

    What I think I hear then is even though these meta keys are ones from WP-Members plugin, they need to have the double asterisks on both side of keys also, right? Then when the emails are sent out these tags will be recognized and included only if the email2 etc. had info in fields via the csv. If empty, they would not be included in the email notification, right?

    My apologies for my confusion on this. Thank you for your patience.

    Plugin Author Javier Carazo

    (@carazo)

    What I think I hear then is even though these meta keys are ones from WP-Members plugin, they need to have the double asterisks on both side of keys also, right?

    Yes, because the mail notification of this plugin has no relation at all with WP Members.

    Then when the emails are sent out these tags will be recognized and included only if the email2 etc. had info in fields via the csv. If empty, they would not be included in the email notification, right?

    This would be included but with no value.

Viewing 5 replies - 1 through 5 (of 5 total)
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